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ELKE Mööbel customer loyalty program

WHY SHOULD YOU JOIN THE CUSTOMER LOYALTY PROGRAM OF ELKE MÖÖBEL

  • A constant discount of -5% on the full product price for a loyal customer of ELKE Mööbel.
  • Loyal customer discount -5% applies to reduced prices as well, except in cases when a loyal customer special price applies to a product with reduced price, or a project discount applies that is calculated individually for large-volume projects.
  • The loyal customer status is valid for purchases made via all sales channels of ELKE Mööbel.
  • From time to time discount offers, meant only for a loyal customer of ELKE Mööbel, are valid.
  • Loyal customers are the first ones to know about new products on sale, events related to us, different campaigns and our news. They receive information through our newsletter (if subscribed) sent several times a year. A loyal customer is entitled to prohibit, at any time,  the use of his or her contacts for direct marketing by replying to the sent newsletter or by writing about the respective wish in free form at tallinn@elkemoobel.ee.

WHO CAN JOIN?

  • Joining the program may be applied for by a private or legal person who makes a purchase in ELKE Mööbel at least in the amount of EUR 50.
  • The program can be joined by filling in a respective subscription form. The paper form is found in the showroom of OÜ ELKE Mööbel and by opening the link sent by the representative of OÜ ELKE Mööbel.
  • Discounts apply to a loyal customer after ELKE Mööbel has satisfied the application. If joining the program was made available after making a purchase in ELKE Mööbel online store, discounts apply starting from next purchase.
  • Registering as a loyal customer is free of charge.

WHAT SHOULD BE CONSIDERED WHEN USING THE BENEFITS OF A LOYAL CUSTOMER?

  • In order to use the benefits of the loyal customer in ELKE Mööbel store, a representative of ELKE Mööbel should be informed before making a purchase. In order to use the benefits in ELKE Mööbel online store, it is necessary to log in to a personal customer account prior to making the purchase with the contacts provided at the moment of customer loyalty program registration. No discounts are calculated after a purchase.
  • If a private person has joined the program, the account is personal and only the person who has joined the program is allowed to use.
  • If a legal person has joined the program, the benefits of the program are valid only for the legal person who joined the program and they do not extend to private persons related to the legal person.
  • A private or legal person is not granted a loyal customer status without his or her consent and without filling in a respective subscription form.
  • The status of a loyal customer is valid for an unspecified period of time.

 HOW TO QUIT THE CUSTOMER LOYALTY PROGRAM?

In order to stop using the program, a loyal customer shall send an application in free form at tallinn@elkemoobel.ee. Upon submitting such application, the account of a loyal customer is deleted after processing the application. Upon submitting an application for stopping the use of the program, a customer stops using all the benefits of the loyal customers and it is not possible for a customer to use the benefits after that any more.

Terms and conditions of the customer loyalty program of ELKE Mööbel are found HERE.